Zeitview uses the payment processor Stripe to deliver all payments to US and Canada pilots. Pilots must create a Stripe account to receive payments for any mission.
International pilots will be paid through PayPal or directly from Zeitview if your country does not accept Paypal.
You can sign up for Stripe using the link in your profile under Payment Information. You must complete all fields for your account to be activated including:
- SSN
- Date of Birth
- ID information
Your information will not be shared or used for anything else other than Zeitview payments and 1099 tax documents.
You will need to complete the Stripe setup in one instance. The page will time out if left unattended and any information entered will not be saved. If you experience issues during the setup or need to start over, reach out to pilots@dronebase.com for assistance. If you experience any other issues within Stripe you can contact Stripe support at support.stripe.com.
PAYMENT SCHEDULE: There are 2 pay periods. See below. Funds are deposited into Stripe the following Tuesday after the last day of the pay period.
- 1st - 15th
- 16th - end of month
IMPORTANT! Only payments for completed missions will be deposited. A mission is considered complete when you receive an email confirmation stating that assets were approved and payment was sent/queued.
You will need to reference the date that you received the email confirmation to determine the pay period your payment falls within and when you will receive those funds.
EXAMPLE: All missions submitted and confirmation received between the 1st and 15th will be deposited to your Stripe account on the 22nd. See the example image below.
PAYMENT NOTIFICATIONS: *Automatic updates are not available in the Zeitview app at this time.*
You will be notified once assets are approved and when payment is sent/queued via email. Stripe will not reflect these updates.
PLEASE NOTE: All payments successfully processed by Stripe are final. If you experience issues with your bank information and/or deposits made to your bank, you will need to contact Stripe support or your bank. Zeitview will NOT resubmit any payments successfully processed by Stripe.
For further updates, questions or issues please email pilots@dronebase.com.
For more information on Stripe visit: https://stripe.com/docs/payouts#payout-schedule
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