FAQ & Support

Flight Instructions for Pilots

• Client Mission Scheduling FAQ
• Weather Requirements
• Uploading Process and Troubleshooting Steps
• Traveling for Missions
• Reasons for Mission Reshoots
• Pilot Non-Solicitation Policy

Zeitview FLIR Infrared Training Center FAQ

• Zeitview FLIR Infrared Training Center FAQ

Zeitview Pilot App

• iOS - Coverage Checker (Beta)
• PC - Coverage Checker (Beta)
• Zeitview Mission App (Android)
• Fly Mode - Auto-Assign
• Fly Mode - Flight Screen Overview
• Checking In and Checking Out via Arrival and Departure

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Mission Types

• Creative/Getty Missions
• Client Missions

Pilot Specifications

• Pilot Insurance & Liability
• Flight Tech Assistance
• Pilot Requirements

Frequently Asked Questions

• Cyberduck FTP Uploading Process
• DroneDeploy App Troubleshooting Tips
• KML Download/Upload Procedure - DroneDeploy
• Cyberduck FTP Uploading Process
• Troubleshooting DJI Geofence Unlocks
• Troubleshooting LAANC Requests

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Photo, Video & Equipment Standards

• Acceptable Drone Types
• Production Work
• Video & Image Format

Pilot Documentation

• Low Altitude Authorization and Notification Capability (LAANC)
• 1099 Form
• 333 & Part 107 US Qualifications

Policies & Safety

• Copyright & Trademarking
• Security Permissions to Enter a Property
• Safety Conditions & Obstructions

Client Missions

• Insurance Missions General FAQ
• Insurance Mission Problems Onsite FAQ